Refund & Exchange Policy

We want you to love your purchase from Style Capella. If something isn’t right, we offer a simple 7-day return and exchange policy.

Eligibility

You may request a return or exchange if:

  • The item is unworn, unwashed, and in original condition

  • Tags and packaging are intact

  • The request is made within 7 days of delivery

Non-Eligible Items

  • Used or damaged items

  • Items without tags

  • Sale or discounted items (exchange only, no refund)

Exchange Policy

If the size or product is not suitable, you may exchange it for:

  • A different size

  • A different color

  • A different product of equal value

Refund Policy

Refunds are available if:

  • You received a defective or incorrect product

  • The item cannot be exchanged due to unavailability

Refunds are issued via:

  • Bank transfer

  • Store credit

How to Request a Return

To start a return/exchange, contact us at:
📧 info@stylecapella.com
Include your order number and product image.

Contact Us

Have questions, feedback, or need assistance? We’re here to help!

📧EMAIL > alphasnowman1@gmail.com 

📞PHONE > 03478128250

WhatsApp > 03418098626

  📍ADDRESS > 6th Road Chowk, Murree Rd, D Block Block D Satellite Town, Rawalpindi, Pakistan

Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible. Your satisfaction is our priority!